The United Arc’s mission statement is very important to the agency as it is a lens through which all program services and advocacy efforts are viewed.  Each emerging area of service or advocacy stance is taken after asking critical questions such as:

• How will this effort bring value and respect into the lives of individuals with disabilities?
• Will this endeavor build relationships and promote an inclusive community?
• Do individuals with disabilities have increased opportunities for participation?  Is this participation meaningful?
• Are their voices heard?  Do individuals affected by this action feel empowered?

Every five to six years The United Arc Board of Directors invites various individuals involved with the Arc and the larger community to engage in a process of strategic planning to set future directions for the agency.  This strategic planning process has given Arc members and leadership an opportunity to reflect on past and current activities and strategize about ways to address pressing or emerging needs for our constituents and our organization.

The most recent strategic planning process was held in 2003 and five primary areas of focus were described as essential to future endeavors:

• Advocacy — Advocacy is a core part of the Arc’s purpose.  Arc leadership will work to build synergy between our advocacy efforts and service provision.
• Services & Programs — Supports which are provided to individuals and families must be responsive to people’s (changing) needs and characterized by innovation and excellence.
• Relationships — Relationships are critical to organizational and individual health and well-being.  The Arc will actively nurture intentional and mutually beneficial relationships.
• Systems & Structure — The Arc’s organizational infrastructure must continue to be strengthened to support growth with good communication between different sectors involved with the Arc.
• Financial Sustainability — The Arc’s organizational well-being depends on sound financial growth, sustainability and accountability. 

The Arc Board is engaged in an ongoing process of committee work and development to address these areas of concern.