About the Arc
program services
Advocacy Issues and Links
Publications
Employment Opportunities
Get Involved
Immediate Action
Upcoming Events
Contact Us
General Family Support Services
The United Arc of Franklin and Hampshire Counties

The goal of family support is to provide a wide array of options to families of people with disabilities that enable them to stay together and be welcomed, contributing members in their home communities.  Families are viewed as experts regarding the strengths, competencies, capacities, and needs of their family members.  Families typically create an annual Individual Family Support Plan with Arc staff.   Primary services are:

  • Family Leadership and Development – Enhanced through family governance of the program and family councils.  Family Council meetings are periodically held in central Franklin County (Greenfield), Western Franklin County (alternating between Shelburne and Charlemont) and the North Quabbin area (Athol).  These meetings provide opportunities for families to share with one another and review program governance and funding issues.
  • Family Orientation, Education and Training - Offered through individual case management, educational and service advocacy, periodic education and training workshops and publication of the Family Support Update.
  • Family Networking & Support Groups –Support groups bring together family members with specific interests or concerns about a particular subject or disabling condition. The Autism Support group addresses issues faced by families caring for a family member with autism or pervasive developmental disabilities.  SibShops are periodically offered for school-age siblings of a child with disabilities.  Other support groups are created based on family interest and request.
  • Educational & Service Advocacy - To help families obtain specialized and generic services that can benefit their family member within the school, community or home setting.
  • Flexible Funding – To help families purchase goods or services that will benefit their family member with a disability.  Typical expenses are for respite care, recreation and social activities, specialized diagnostics or treatments, specialized equipment or supplies, home management support services, specialized nutrition and clothing, therapeutic services, vehicle and home modifications that are necessary for accommodation, and short-term emergency needs.
  • Support & Services for Community Participation – Assisting families with community connection to activities and resources.
  • Outreach & Education to Community Members & Organizations – Activities that promote public awareness about the valued roles of people with disabilities and their families.

Eligibility & Referral Through the Massachusetts Department of Mental Retardation (DMR).  The United Arc follows DMR Family Support Guidelines & Procedures in delivery of services.  For more information contact Chris Peltier, Director of Family Support at The United Arc, 413-774-5558 x 1003 or email: chrispeltier@unitedarc.org.

Home | About the Arc | Program Services | Advocacy | Publications | Employment | Get Involved | Immediate Action | Upcoming Events | Calendar
Membership & Finacial Contributions | Forms | Directions | Staff & Board | Contact | Site Map

Mission Statement: "The Arc will lead in forging a society that values, respects, includes, and recognizes the contribution of community members with disabilities."